Adding & importing contacts

In one sentence

Add people one at a time, or bring in hundreds at once from a CSV spreadsheet — MsgBuddy tidies the phone numbers and skips duplicates for you.

Add a single contact

1. Go to People → Contacts.
2. Click New contact (or Add contact).
3. Enter at least a phone number; a name and other fields are optional.
4. Save.

That’s it — they now appear in your list, and you can message them from the Inbox (subject to the 24-hour window).

Import many at once (CSV)

A CSV is just a spreadsheet saved in a simple format that any tool (Excel, Google Sheets, Numbers) can export.

Prepare your file

Put one contact per row, with a header row naming each column. A minimal example:

phone,name,city,tags
+919876543210,Asha Rao,Mumbai,VIP
+919812345678,Ravi Kumar,Delhi,Wholesale
+14155550132,Jane Diaz,San Francisco,

The only truly required column is phone. Everything else — name, city, tags — is optional and can map to a contact field or a custom field during import.

Run the import

Duplicates aren’t a problem. Because contacts are keyed by phone number, importing a number you already have updates that contact instead of creating a second copy. You can re-import an updated list safely.

Handling duplicates & merging

If two contacts turn out to be the same person (e.g. added under two numbers), you can merge them from the contact list — MsgBuddy combines their history, tags, and fields into one.

Exporting

Need your list elsewhere? Use Export to download your contacts (and their fields) as a CSV. Handy for backups or bulk edits.

Only import numbers of people who have agreed to hear from you. Uploading a purchased or scraped list is the fastest way to get complaints, a Red quality rating, and Meta restrictions. See Opt-out & compliance.

Troubleshooting

Next: organise them with tags, fields & segments →.